Closing a Ticket
Moderator: crythias
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tnieman
- Znuny advanced
- Posts: 103
- Joined: 14 Nov 2012, 21:59
- Znuny Version: 3.1.6
- Real Name: Tom Nieman
- Company: WorkForce Software
Closing a Ticket
Our support team would to to stay on the Ticket Zoom view after they click Submit on any of the View Functions (Priorty, History, Close...). All work except Close. Is there a way to make the Close function go back to the ticket zoom?
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crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
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Re: Closing a Ticket
duplicate the tab before closing the ticket?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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tnieman
- Znuny advanced
- Posts: 103
- Joined: 14 Nov 2012, 21:59
- Znuny Version: 3.1.6
- Real Name: Tom Nieman
- Company: WorkForce Software
Re: Closing a Ticket
thanks for the idea!