Statistics after year 2013 - not allowed to export!

Moderator: crythias

Locked
majo053
Znuny newbie
Posts: 52
Joined: 08 Nov 2011, 17:28
Znuny Version: 4.0.5

Statistics after year 2013 - not allowed to export!

Post by majo053 »

Hi,

I'm not able to export statistics for this year 2013. Please, why? How can I fix this issue?

The selected end time is later than the allowed end time!
You do not have the required permissions to view the files attached to this post.
Last edited by majo053 on 02 Jan 2013, 13:35, edited 1 time in total.
OTRS and ITSM 4.0.6 (production), MariaDB Ver 15.1 Distrib 5.5.40-MariaDB, CentOS 7.0.1406 (Core)
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: Statistics after year 2013 - not allowed to export!

Post by reneeb »

Try to edit the settings for the statistic (If you view the stats details, you should see an "Edit" button in the "Actions" widget on the right).
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
majo053
Znuny newbie
Posts: 52
Joined: 08 Nov 2011, 17:28
Znuny Version: 4.0.5

Re: Statistics after year 2013 - not allowed to export!

Post by majo053 »

reneeb, thanks for the reply! Hmm...I overlooked it... :lol:

I have another question. Why I can see only statistic till 2014?
You do not have the required permissions to view the files attached to this post.
OTRS and ITSM 4.0.6 (production), MariaDB Ver 15.1 Distrib 5.5.40-MariaDB, CentOS 7.0.1406 (Core)
Locked