Unable to Fetch mails for mutiple queues

[otrslanka]

Hi,

I have several queues placed in the OTRS. So i want to fetch emails and create tickets in multiple queues. So i have selected the option "Dispatching by email TO: Field" But when i click fetch emails, I'm getting the following error on the log, and nothing got fetched.


I'm Confused about why I'm getting this. I have added ACL's to the priority and i have marked certain fields as mandatory. Can any one help me to distinguish this issue?


Regards,
Hasitha

[jojo]

as the error states there is no priority like the ones you configured in your filters (or in sysconfig)

[otrslanka]

So do i need to remove those mandatory values to fetch mails to work?

[jojo]

please show your postmaster filter setup

[otrslanka]

I've fixed that problem, it was because of a spelling mistake in the default priority. But i dont have any filters, im moving all to one queue, can i move emails to differnt queus based on the domain??? I'm newbie to create filters