Restrict DynamicField to certain queues

[fuzzyL]

Hi, I want to enable a DynamicField only for a few select queues and don't want it to show anywhere else at all. In the ACL examples, I only found a way to limit the possible values of a dynamic field, but how can I hide it for certain queues altogether?

Thanks in advance.

[jojo]

This is only possible with the Feature Add O: Ticket Mask Extension which is only available for Support Customers

[reneeb]

If those fields are not mandatory, you could simply bind JavaScript to the queue dropdown...

Code: Select all

    var $QueueSelect = $('#Dest');
$QueueSelect.change(function() {
    var Selected = $QueueSelect.val();

    if ( Selected == "AnyQueueName" ) {
        $('#LabelDynamicField_<DynamicField>').parent().addClass( 'Hidden' );
    }
});

see viewtopic.php?f=62&t=18465&p=72544&hili ... ide#p72544

If you want it more dynamic, you have to put in more efforts or become support subscription customer of xxx or hire someone

[fuzzyL]

I see, thanks.

[crythias]

viewtopic.php?f=60&t=8032