Internal Server Error

[rufi86]

Hello

When im tring to reach mydomain.com/install.pl

i got

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Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, admin@xxxx and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Why im getting this error ?

Best regards and i hope you will help me to solve instalation issue

* i thought it will be little bit easier

[jojo]

have al look in the apache error log file

[rufi86]

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17	error	46.238.249.1	Fri Jan 11 17:56:53 2013	ERROR: Can't read /opt/otrs/RELEASE: No such file or directory This file is needed by central system parts of OTRS, the system will not work without this file.
18	error	46.238.249.1	Fri Jan 11 17:56:53 2013	Died at /home/rufik/public_html/ines/public_html/servicedesk/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 1911.
19	error	46.238.249.1	Fri Jan 11 17:56:53 2013	Premature end of script headers: index.pl
20	error	46.238.249.2	Fri Jan 11 17:56:53 2013	File does not exist: /home/rufik/public_html/ines/public_html/servicedesk/bin/cgi-bin/favicon.ico

Here is my error log. But i puted my script into /home/rufik/public_html/ines/public_html/servicedesk/bin/cgi-bin/favicon.ico
not /opt/otrs/ beacuse this is shared hosting...

How can i run this without putting this /opt/otrs/

?

[jojo]

OTRS can not just be run onshared hostings. You need to alrter apache config, might need to install additional PERL modules and so on. Please follow all steps in the INSTALL file

[rufi86]

OTRS can not just be run onshared hostings. You need to alrter apache config, might need to install additional PERL modules and so on. Please follow all steps in the INSTALL file

I have installed all perl module, and other modules required for apache and this aplication.

My question is can i install this intodirection /home/myuser ?

[reneeb]

Set $Self->{Home} in Kernel/Config.pm

[rufi86]

Set $Self->{Home} in Kernel/Config.pm

Thank you very much