The how can I solve this?Jan 15 12:35:31 serv-votrs01 OTRS-CGI-10[4629]: [Error][Kernel::Output::HTML::Layout::new][Line:377]: No existing template directory found ('/opt/otrs/Kernel/Output/HTML/Empresa')!.#012 Default theme used instead.
No existing template directory
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No existing template directory
My logfile is presenting this error message repeatedly.
Re: No existing template directory
change the themes of the affected users to Standard best way)
or create an empty directory: /opt/otrs/Kernel/Output/HTML/Empresa (workaround)
or create an empty directory: /opt/otrs/Kernel/Output/HTML/Empresa (workaround)
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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- Znuny newbie
- Posts: 9
- Joined: 11 Sep 2012, 01:18
- Znuny Version: 3.1.9
- Real Name: Cyro
- Company: Consórcio Ipojuca Interligações
Re: No existing template directory
Creating the directory resolved. Thank you.