after deploying otrs installer where can i find the wsdl

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jmkdev
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after deploying otrs installer where can i find the wsdl

Post by jmkdev »

I installed OTRS Helpdesk 3.1 and ITSM
I have few questions on this
1. Can this be integrated with some other system using REST protocol
2. For SOAP protocol, where can i find the WSDL file. I have found a generic file from wiki
3. Lets say i modify some objects like Tickets, etc . Will the wsdl file change? If yes, then where can i get the updated wsdl file
jojo
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Re: after deploying otrs installer where can i find the wsdl

Post by jojo »

the wsdl file can be found at http://cvs.otrs.org/viewvc.cgi/otrs/dev ... bservices/

if you change something, you need to provide a new wsdl
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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jmkdev
Znuny newbie
Posts: 23
Joined: 16 Jan 2013, 08:21
Znuny Version: OTRS 3.1
Real Name: Jignesh
Company: Cisco

Re: after deploying otrs installer where can i find the wsdl

Post by jmkdev »

thanks jojo for your information. I also found the same info by googling.

My question was : lets say i make some modifications to some objects via OTRS ui.
So just like we can export YAML file for some of the operations, dont we have any option where OTRS would generate new WSDL file.
The main reason why i am asking this is, I dont want myself to change or generate the WSDL file myself.
jojo
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Re: after deploying otrs installer where can i find the wsdl

Post by jojo »

you can not change the backend in a way which would affect the WSDL via GUI. Only via development
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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