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Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Sat Jan 19 18:18:24 2013 Message: MySQL server has gone away, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id WHERE 1=1 AND st.ticket_state_id IN ( 6 ) AND st.ticket_lock_id IN (2,3) AND st.user_id IN (2) AND st.ticket_state_id IN (6, 7, 8) AND st.until_time <= 1358619444 LIMIT 10000' Traceback (1579): Module: Kernel::System::TicketSearch::TicketSearch (v1.13.2.4) Line: 1629 Module: Kernel::Output::HTML::ToolBarTicketLocked::Run (v1.9) Line: 65 Module: Kernel::Output::HTML::Layout::Header (v1.381.2.14) Line: 1489 Module: Kernel::Output::HTML::Layout::FatalError (v1.381.2.14) Line: 1134 Module: Kernel::Modules::AdminPackageManager::Run (v1.108) Line: 1023 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31