Hi,
Is it possible to Automate the reports generation in OTRS? Ex:- can report be scheduled to create and emailed in every day at particular time which includes the stats of that particular day??
-Hasitha
Automating Ticket Reports
Moderator: crythias
Re: Automating Ticket Reports
yes, with the help of cron or at and the bin/otrs.GenerateStats.pl script
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Re: Automating Ticket Reports
how to use that? please advise.jojo wrote:yes, with the help of cron or at and the bin/otrs.GenerateStats.pl script
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KlausNehrer
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Re: Automating Ticket Reports
Thank you. but i follow from this thread viewtopic.php?f=61&t=20415&p=80811&hilit=report#p80811KlausNehrer wrote:http://doc.otrs.org/3.1/de/html/stats-m ... admin.html
Thanks
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reneeb
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Re: Automating Ticket Reports
Just run "perl bin/otrs.GenerateStats.pl -h"
This prints a help message with all options etc.
This prints a help message with all options etc.
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