Hello,
I've got a question how to add some new fields to customer.pl?Action=CustomerTicketOverview;
When a customer has an login, his first screen is "Open Tickets". At the moment a customers will see the columns: Ticket -- Title -- State -- Age.
How can I add Queuename, Owner and a dynamic field in this overview? (sysconfig?)
add column to CustomerTicketOverview
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Re: add column to CustomerTicketOverview
I would also be very interested to know how to do this, if it is possible as it shows some very basic information at present and to really be able to push our customers into using the web client, it would be really useful to be able to display further information