[Help] Upgrade OTRS 3.2 beta 5 to 3.2.1 major release?

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grandted
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Real Name: Anders Grandt
Company: Qsys Sweden

[Help] Upgrade OTRS 3.2 beta 5 to 3.2.1 major release?

Post by grandted »

Hi!

I installed OTRS 3.2 beta 5 a couple of days ago and now I want to try an upgrade to the new rc1 release.
My system is CentOS 6.3 with Mysql 5.1.

Can I simple use "rpm –Uvh otrs-xxx.rpm" and then do "Rebuild.Config and Delete.Cache" or do I have to backup database and other things and then restore?
Couldn't find any simple information regarding 3.2 upgrade.

Thanks in advance!
Last edited by grandted on 31 Jan 2013, 15:25, edited 1 time in total.
grandted
Znuny newbie
Posts: 4
Joined: 23 Jan 2013, 16:05
Znuny Version: 3.2.0
Real Name: Anders Grandt
Company: Qsys Sweden

Re: [Help] Upgrade OTRS 3.2 beta 5 to 3.2.1 major release?

Post by grandted »

Hi again!
Now when major release is out I like to do a upgrade from Beta 5 to this release.
Kan someone point me to some information about this upgrade? I don't want to mess things upp now when our current installation is good running.
crythias
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Re: [Help] Upgrade OTRS 3.2 beta 5 to 3.2.1 major release?

Post by crythias »

First take a look at the Release Notes and the file named "UPGRADING" in your download.

It appears the short answer may be: backup files and database, overwrite with new source, set permissions, check for required modules, rebuild config.

But don't take my word for it. Look at the UPGRADING file.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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grandted
Znuny newbie
Posts: 4
Joined: 23 Jan 2013, 16:05
Znuny Version: 3.2.0
Real Name: Anders Grandt
Company: Qsys Sweden

Re: [Help] Upgrade OTRS 3.2 beta 5 to 3.2.1 major release?

Post by grandted »

Ok, thanks alot!
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