How to have Diferrent States for Different Customer?

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shanmugangirish
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Posts: 1
Joined: 04 Feb 2013, 09:17
Znuny Version: 3.2.1
Real Name: Shanmuagn K
Company: Mahindra Satyam

How to have Diferrent States for Different Customer?

Post by shanmugangirish »

Hi,
I have a requirement of having different states for different customers?
May i know how that can be achieved?
For Eg:

Customer 1 should have :-

new->Assigned->Inprogress->Close


Customer 2 sholud have:-

new->open->inprogress->resolve->close


Note: Both are having diferent queues.

Thanks for your Help .... :)
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