How to make SLA,Services are Mandatory on ticket creation?

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kudumulanarender
Znuny newbie
Posts: 7
Joined: 05 Feb 2013, 15:03
Znuny Version: 3.2.1
Real Name: Narender Reddy
Company: TAS

How to make SLA,Services are Mandatory on ticket creation?

Post by kudumulanarender »

Hi,
I want to make SLA and Service fields are mandatory while creating new ticket how to do that? i found http://faq.otrs.org/otrs/public.pl?Acti ... FydEhpdD0x this url when i searched in google about this but when i'm trying to access this url it showing Message: No Permission!.

Thanks&Regards,
Narender K
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