Cron problem after upgrade to 3.2.1

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mathieusachet
Znuny newbie
Posts: 2
Joined: 06 Feb 2013, 11:33
Znuny Version: 3.2.1

Cron problem after upgrade to 3.2.1

Post by mathieusachet »

Hi,
I post this topic because I've a problem with a cron task.
I receive one mail each hour, or each hour + 10 minuts since my upgrade from otrs 3.1 to 3.2.1.

The mail :

Code: Select all

ERROR: OTRS-otrs.GenericAgent.pl-10 Perl: 5.14.2 OS: linux Time: Mon Feb  4 16:30:04 2013
 Message: Loading the YAML string failed: Syck parser (line 1, column 21): syntax error at /opt/otrs/Kernel/cpan-lib/YAML/Any.pm line 81.
 Traceback (16326): 
   Module: Kernel::System::YAML::Load (v1.5) Line: 130
   Module: Kernel::System::DynamicField::DynamicFieldGet (v1.66) Line: 308
   Module: Kernel::System::DynamicField::DynamicFieldListGet (v1.66) Line: 951
   Module: Kernel::System::GenericAgent::new (v1.86) Line: 117
   Module: /opt/otrs/bin/otrs.GenericAgent.pl (v1.12) Line: 91

ERROR: OTRS-otrs.GenericAgent.pl-10 Perl: 5.14.2 OS: linux Time: Mon Feb  4 16:30:04 2013
 Message: Loading the YAML string failed: Syck parser (line 1, column 21): syntax error at /opt/otrs/Kernel/cpan-lib/YAML/Any.pm line 81.
 Traceback (16326): 
   Module: Kernel::System::YAML::Load (v1.5) Line: 130
   Module: Kernel::System::DynamicField::DynamicFieldGet (v1.66) Line: 308
   Module: Kernel::System::DynamicField::DynamicFieldListGet (v1.66) Line: 951
   Module: Kernel::System::GenericAgent::new (v1.86) Line: 117
   Module: /opt/otrs/bin/otrs.GenericAgent.pl (v1.12) Line: 91
but when I check perl modules, it seems to be good.

Code: Select all

  o YAML::XS.........................ok (v0.38)
Can you help me ?

I'm sorry for my english, I'm french.
mathieusachet
Znuny newbie
Posts: 2
Joined: 06 Feb 2013, 11:33
Znuny Version: 3.2.1

Re: Cron problem after upgrade to 3.2.1

Post by mathieusachet »

Nobody has an idea? :(
crythias
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Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Cron problem after upgrade to 3.2.1

Post by crythias »

yes. your conversion of ticketfreetext fields failed.

viewtopic.php?f=81&t=19169
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