Hi,
is there a way to enable column headers on CustomerTicketOverview without customization?
Right now the table shows ticket number, subject, status, etc... but there are no column names, the user must figure it out herself.
Thanks!
[SOLVED] CustomerTicketOverview column headers
Moderator: crythias
[SOLVED] CustomerTicketOverview column headers
Last edited by ioudas on 07 Feb 2013, 18:35, edited 1 time in total.
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reneeb
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Re: CustomerTicketOverview column headers
Upgrade to OTRS >= 3.1.9. There is a SysConfig option for ColumnHeader (Ticket::Frontend::CustomerTicketOverview or something like that)
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Re: CustomerTicketOverview column headers
Thank you for your answer renneb.reneeb wrote:Upgrade to OTRS >= 3.1.9. There is a SysConfig option for ColumnHeader (Ticket::Frontend::CustomerTicketOverview or something like that)
My is version 3.2.0.beta2. The option you mentioned doesn't seem to be doing what I'm looking for, however thanks to your hint, I tried enabling Ticket::Frontend::CustomerTicketOverviewSortable aimlessly and it actually added the headers to the columns, which is exactly what I wanted!
Thanks!