cron.sh on openSuse, otrs 3.2.1

[jeffbourassa]

I am wanting to update our Cron setup on otrs 3.2.1 on new install on openSuse 12.

Running this:
linux:/opt/otrs/var/cron# cd /opt/otrs/bin/
linux:/opt/otrs/bin# su otrs
linux:~/bin$ ./Cron.sh start
/opt/otrs/bin
Cron.sh - start/stop OTRS cronjobs
Copyright (C) 2001-2009 xxx, http://otrs.org/
(using /opt/otrs) done
linux:~/bin$ exit
exit
linux:/opt/otrs/bin#

I get the following error:
Run this scripts as just as OTRS user....

However I am the otrs user as per the "su otrs" command....

Go figure, any ideas?


Jeff

[Wolfgangf]

could it be possible your otrs user has no shell - can you check that?

Code: Select all

finger otrs
Login: otrs                             Name: OTRS User
Directory: /opt/otrs                    Shell: /bin/bash
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