Upgrading from 3.1.9 version to 3.2.1 Error (Windows)

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ricardotrejo
Znuny newbie
Posts: 2
Joined: 07 Feb 2013, 20:11
Znuny Version: 3.2.1
Real Name: Ricardo Trejo
Company: Payrolling, S.A. de C.V.

Upgrading from 3.1.9 version to 3.2.1 Error (Windows)

Post by ricardotrejo »

Someone tried to upgrade from 3.1.9 version to 3.2.1 version on windows? When start services OTRS throws this error: "Can not locate Path / Class.pm" referencing line 27 "otrs.Cron4Win32.pl"

Alguien a tratado de actualizar de la versión 3.1.9 a la versión 3.2.1 en windows? al iniciar los servicios de OTRS arroja este error: "Can't locate Path/Class.pm" referenciando a la linea 27 de "otrs.Cron4Win32.pl"

Thanks & Saludos.
awinter
Znuny newbie
Posts: 1
Joined: 13 Feb 2013, 15:29
Znuny Version: 3.2.1

Re: Upgrading from 3.1.9 version to 3.2.1 Error (Windows)

Post by awinter »

Same error here.

Because of this error the cron4win32.pl could not write the crontab jobs into crontab.txt.
The following solution fixed that error (Source: viewtopic.php?t=19073&p=75119).

Open "cmd" in Windows and type following command: cpan Path::Class.

In order to execute this command the server needs an internet conenction. If you have Proxy in your network you have to set the windows system parameter for proxy.

I hope this will solve your problem
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