OS : Centos 6.2
OTRS : 3.2.1 upgrade
After upgrade i am unable login, root user is also not working. when trying to login browser displays "Session invalid. Please log in again. "
Logs shows
[Error][Kernel::System::AuthSession::DB::CreateSessionID][Line:231]: Unknown column 'data_key' in 'field list', SQL: '#012
Please help to recover the installation. when taking backup it showing normal.
Unable to login after upgrade to 3.2.1
Moderator: crythias
Re: Unable to login after upgrade to 3.2.1
Follow exactly the UPGRADING file. Something was missing in your upgrade
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 2
- Joined: 17 Feb 2013, 08:19
- Znuny Version: 3.2.1.01
- Real Name: Haneesh
- Company: Peekay
Re: Unable to login after upgrade to 3.2.1
Yes, something was missing, i ran the DB upgrade script manually and now everything normal. The upgrade was done with rpm
Thanks for the help.....
Thanks for the help.....
Re: Unable to login after upgrade to 3.2.1
rpm just replaces thes files
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com