Type dependent sub types in OTRS 3.2 new email ticket form

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sunil2012
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Joined: 04 Jan 2013, 12:05
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Type dependent sub types in OTRS 3.2 new email ticket form

Post by sunil2012 »

Hello Guys,

I added a dropdown of Sub types using the dynamic field option from the Admin panel. Here I was inserting the subtypes values using the jquery, ajax and php for every change of Types. But as I change the type it (sub type dropdown) get blank due to AjaxLoad of OTRS. I am digging the solution since day before yesterday but didn't get any right solution.

It will be a great help if anybody can give any idea or suggestion.
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