Greetings all,
We want to use survey module for our performance tracking. But I am not sure if we can enable the survey for tickets that are closed unsuccessfully. Can it be done?
Any help would be appreciated.
Thanks and Regards
Chaitanya A.
Send surveys on Closed Unsuccessful tickets, Possible?
Moderator: crythias
-
chaitanyacda
- Znuny newbie
- Posts: 33
- Joined: 26 Feb 2013, 13:23
- Znuny Version: 3.1.4
- Real Name: Chaitanya Ambaselkar
- Company: InfoCepts
Send surveys on Closed Unsuccessful tickets, Possible?
OTRS 3.14 on Cent OS 6 64bit with MySQL