OTRS 3.2.2 Dynamische Felder Fatal Error

[Kyuubi]

Hallo zusammen,

ich habe jetzt OTRS 3.2.2 installiert. Wenn ich jetzt im Admin-Bereich bin und auf Dynamische Felder klicke kommt folgende Fehlermeldung:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [no address given] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
--------------------------------------------------------------------------------
Apache/2.2.22 (Ubuntu) Server at xxx.xxx.xxx.xxx (das ist die IP-Adresse) Port 80


Kann mir evtl einer helfen?


Danke im voraus

Kyuubi

[Hazet]

Und was sagt das error.log des Apachen dazu?

[Kyuubi]

Hier ist die Apache-ErrorLog-Datei

[Tue Mar 05 09:48:33 2013] [error] [client xxx.xxx.xxx.xxx] File does not exist: /opt/otrs/var/httpd/htdocs/favicon.ico
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] [Tue Mar 5 09:48:40 2013] index.pl: DBD::mysql::st execute failed: Table 'otrs.dynamic_field' doesn't exist at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 618.
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue Mar 5 09:48:40 2013
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Message: Table 'otrs.dynamic_field' doesn't exist, SQL: 'SELECT id, name, field_order FROM dynamic_field WHERE valid_id IN (1) AND object_type = 'Ticket' ORDER BY field_order, id'
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] RemoteAddress: xxx.xxx.xxx.xxx
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] RequestURI: /otrs/index.pl
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Traceback (2749):
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::DynamicField::DynamicFieldListGet (v1.66) Line: 942
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::ProcessManagement::Process::new (v1.11) Line: 148
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::NavBarOutputModuleAgentTicketProcess::Run (v1.5) Line: 99
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::Layout::NavigationBar (v1.420) Line: 2918
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AgentDashboard::Run (v1.32) Line: 448
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.94) Line: 46
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:40 2013] [error] [client xxx.xxx.xxx.xxx] [Tue Mar 5 09:48:40 2013] index.pl: DBD::mysql::st execute failed: Table 'otrs.gi_webservice_config' doesn't exist at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 618.
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue Mar 5 09:48:40 2013
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Message: Table 'otrs.gi_webservice_config' doesn't exist, SQL: 'SELECT id, name FROM gi_webservice_config WHERE valid_id IN (1)'
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] RemoteAddress: xxx.xxx.xxx.xxx
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] RequestURI: /otrs/index.pl
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Traceback (2749):
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::GenericInterface::Webservice::WebserviceList (v1.40) Line: 474
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::NotificationSchedulerCheck::Run (v1. Line: 54
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::Layout::NavigationBar (v1.420) Line: 2937
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AgentDashboard::Run (v1.32) Line: 448
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.94) Line: 46
[Tue Mar 05 09:48:41 2013] [error] [client xxx.xxx.xxx.xxx]
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] [Tue Mar 5 09:48:43 2013] index.pl: DBD::mysql::st execute failed: Table 'otrs.gi_webservice_config' doesn't exist at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 618., referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue Mar 5 09:48:43 2013, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Message: Table 'otrs.gi_webservice_config' doesn't exist, SQL: 'SELECT id, name FROM gi_webservice_config WHERE valid_id IN (1)', referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] RemoteAddress: xxx.xxx.xxx.xxx, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] RequestURI: /otrs/index.pl?Action=Admin, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Traceback (2751): , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::GenericInterface::Webservice::WebserviceList (v1.40) Line: 474, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::NotificationSchedulerCheck::Run (v1. Line: 54, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::Layout::NavigationBar (v1.420) Line: 2937, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::Admin::Run (v1.20) Line: 42, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.94) Line: 46, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:43 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] [Tue Mar 5 09:48:45 2013] index.pl: DBD::mysql::st execute failed: Table 'otrs.gi_webservice_config' doesn't exist at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 618., referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [clien txxx.xxx.xxx.xxx] ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue Mar 5 09:48:45 2013, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Message: Table 'otrs.gi_webservice_config' doesn't exist, SQL: 'SELECT id, name FROM gi_webservice_config WHERE valid_id IN (1)', referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] RemoteAddress: xxx.xxx.xxx.xxx, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] RequestURI: /otrs/index.pl?Action=AdminDynamicField, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Traceback (2753): , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::GenericInterface::Webservice::WebserviceList (v1.40) Line: 474, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::NotificationSchedulerCheck::Run (v1. Line: 54, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Output::HTML::Layout::NavigationBar (v1.420) Line: 2937, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AdminDynamicField::_ShowOverview (v1.22) Line: 134, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AdminDynamicField::Run (v1.22) Line: 66, referer: http://xxx.xxx.xxx.xxxotrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.94) Line: 46, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] [Tue Mar 5 09:48:45 2013] index.pl: DBD::mysql::st execute failed: Table 'otrs.dynamic_field' doesn't exist at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 618., referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue Mar 5 09:48:45 2013, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Message: Table 'otrs.dynamic_field' doesn't exist, SQL: 'SELECT id, name, field_order FROM dynamic_field ORDER BY field_order, id', referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] RemoteAddress: xxx.xxx.xxx.xxx, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] RequestURI: /otrs/index.pl?Action=AdminDynamicField, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Traceback (2753): , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::DynamicField::DynamicFieldListGet (v1.66) Line: 942, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::DynamicField::DynamicFieldOrderCheck (v1.66) Line: 1071, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AdminDynamicField::_ShowOverview (v1.22) Line: 137, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AdminDynamicField::Run (v1.22) Line: 66, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.94) Line: 46, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] [Tue Mar 5 09:48:45 2013] index.pl: DBD::mysql::st execute failed: Table 'otrs.dynamic_field' doesn't exist at /opt/otrs/bin/cgi-bin/../../Kernel/System/DB.pm line 618., referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue Mar 5 09:48:45 2013, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Message: Table 'otrs.dynamic_field' doesn't exist, SQL: 'SELECT id, name, field_order FROM dynamic_field ORDER BY field_order, id', referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] RemoteAddress: xxx.xxx.xxx.xxx, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] RequestURI: /otrs/index.pl?Action=AdminDynamicField, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Traceback (2753): , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::DynamicField::DynamicFieldList (v1.66) Line: 704, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AdminDynamicField::_ShowOverview (v1.22) Line: 228, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::Modules::AdminDynamicField::Run (v1.22) Line: 66, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: Kernel::System::Web::InterfaceAgent::Run (v1.73) Line: 866, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Module: /opt/otrs/bin/cgi-bin/index.pl (v1.94) Line: 46, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] , referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Can't use an undefined value as an ARRAY reference at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/AdminDynamicField.pm line 235., referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin
[Tue Mar 05 09:48:45 2013] [error] [client xxx.xxx.xxx.xxx] Premature end of script headers: index.pl, referer: http://xxx.xxx.xxx.xxx/otrs/index.pl?Action=Admin


Gruß

Kyuubi

[reneeb]

War das ein Upgrade oder eine Neuinstallation?

[Kyuubi]

Das war ein Upgrade. Wieso ????

Denn OTRS läuft wunderbar, bis auf das mit den Dynamischen Feldern und, das immer gesagt wird, das eine Tabelle fehlen würde.

System-Protokoll:

Table 'otrs.gi_webservice_config' doesn't exist, SQL: 'SELECT id, name FROM gi_webservice_config WHERE valid_id IN (1)'

[reneeb]

Hast Du auch die DB-Skript, die in UPGRADING genannt werden, ausgeführt? Wenn ja, gab es Fehler?

[Kyuubi]

Hier habe ich etwas gefunden ..... :

root@otrs:/opt/otrs# cat scripts/DBUpdate-to-3.2.mysql.sql | mysql -p -f -u root otrs
Enter password:
ERROR 1091 (42000) at line 7: Can't DROP 'group_read'; check that column/key exists
ERROR 1091 (42000) at line 11: Can't DROP 'group_write'; check that column/key exists
ERROR 1091 (42000) at line 15: Can't DROP 'other_read'; check that column/key exists
ERROR 1091 (42000) at line 19: Can't DROP 'other_write'; check that column/key exists
ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that column/key exists
ERROR 1091 (42000) at line 24: Can't DROP 'ticket_answered'; check that column/key exists
ERROR 1091 (42000) at line 37: Can't DROP 'article_flag_create_by'; check that column/key exists
ERROR 1091 (42000) at line 38: Can't DROP 'article_flag_article_id_article_key'; check that column/key exists
ERROR 1091 (42000) at line 45: Can't DROP 'group_id'; check that column/key exists
ERROR 1050 (42S01) at line 50: Table 'pm_process' already exists
ERROR 1050 (42S01) at line 67: Table 'pm_activity' already exists
ERROR 1050 (42S01) at line 82: Table 'pm_activity_dialog' already exists
ERROR 1050 (42S01) at line 97: Table 'pm_transition' already exists
ERROR 1050 (42S01) at line 112: Table 'pm_transition_action' already exists
ERROR 1050 (42S01) at line 127: Table 'pm_entity' already exists
ERROR 1050 (42S01) at line 134: Table 'pm_entity_sync' already exists
ERROR 1146 (42S02) at line 145: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 146: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 147: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 151: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 157: Table 'otrs.dynamic_field' doesn't exist
ERROR 1005 (HY000) at line 174: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 175: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 176: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 177: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 178: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 179: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 180: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 181: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 182: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
ERROR 1005 (HY000) at line 183: Can't create table 'otrs.#sql-3aa_5b' (errno: 121)
__________________________________________________________________________________________________________

scripts/DBUpdate-to-3.2.pl

Migration started...

Step 1 of 9: Refresh configuration cache...
If you see warnings about 'Subroutine Load redefined', that's fine, no need to worry!
done.

Step 2 of 9: Check framework version... done.

Step 3 of 9: Cleanup UserPreferences... done.

Step 4 of 9: Updating toolbar configuration... done.

Step 5 of 9: Updating AgentTicketZoom window configuration... done.

Step 6 of 9: Dropping obsolete columns from article_search... Check if columns exist.
Columns are not present, no need to drop them.
done.

Step 7 of 9: Migration cache backend configuration... done.

Step 8 of 9: Clean up the cache... done.

Step 9 of 9: Refresh configuration cache another time...
If you see warnings about 'Subroutine Load redefined', that's fine, no need to worry!
done.

Migration completed!


Gruß

Kyuubi

[Kyuubi]

Hat keiner eine Idee ?????

[jojo]

Deine Migration auf die 3.1 ist wohl fehlgeschlagen...

die dynamischen Felder sind seit der 3.1 vorhanden.

Von welcher Version hast Du upgegradet?

[Kyuubi]

Hallo,

ich habe von der Version 3.0.3 upgedated.

Muss ich erst auf die Verison 3.1 und dann auf die 3.2.2 ???

[jojo]

ja, genau so wie es in der UPGRADING Datei drin steht:

Code: Select all

These instructions are for people upgrading OTRS from "3.1" to "3.2",
and applies both for RPM and source code (tarball) upgrades.

If you are running a lower version of OTRS you have to follow the upgrade path
to 3.1 first (1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1->3.2 ...)!

Please note that if you upgrade from OTRS 2.2 or earlier, you have to
take an extra step; please read http://bugs.otrs.org/show_bug.cgi?id=6798

[Kyuubi]

was muss ich den hier genau downloaden?

http://ftp.otrs.org/pub/otrs/

die 3.1 beta1, 3.1 beta 2, usw

[jojo]

jeweils immer die letzte Version

also wenn Du z.B. von 3.0.9 auf die 3.2 gehen willst brauchst Du die:

3.1.13
und danach
3.2.2