Hi,
I have configured an import template to import our CI items in CMDB and it is working fine as intended. I would like to know how can I schedule to import the same on a weekly basis?
Any help is much appreciated.
Thanks
[SOLVED] CSV scheduled import
Moderator: crythias
[SOLVED] CSV scheduled import
Last edited by ashley420 on 13 Mar 2013, 17:35, edited 1 time in total.
OTRS 3.3.3 on Linux (CentOS 6.5 x64) with MySQL database. Customer and Agent backend Microsoft AD on Windows 2003.
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Wolfgangf
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Re: CSV scheduled import
you'll setup a cron job and run
Parameters:
-n <your import/export definition>
-a import
-i <full path to the file>
Code: Select all
<otrshome>bin/otrs.ImportExport.pl
-n <your import/export definition>
-a import
-i <full path to the file>
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
Re: CSV scheduled import
Thanks !!
OTRS 3.3.3 on Linux (CentOS 6.5 x64) with MySQL database. Customer and Agent backend Microsoft AD on Windows 2003.