[Help] NPH Generic Interface

[skullz]

Hi all..
im successfully using nph-generic interface to create and search ticket..
i also managed to fetched an email and also create ticket.
Both two features allow unregister customer to create ticket.

1. by using fetch email (PostMaster), any email address will be considered as CustomerID. This is OK.


2. by using NPH Generic interface, im sending email address as CustomerID. Also email address as CustomerUser.

Code: Select all

$Operation = 'TicketCreate';
try {
   $TicketID = $client->__soapCall($Operation, array(

      new SoapParam($username, "UserLogin"),
      new SoapParam($password, "Password"),

      new SoapParam(array(
         "Title" => $subject,
         "CustomerID" => $email,
	 "CustomerUser" => $email, // this one must exist as a customer
         "Queue" => "Raw",
         "State" => "new",
         "Priority" => "3 normal",
        "Type" => "Incident",
		"OwnerID" => 1,
        "ResponsibleID" => 1,
		"Lock" => "unlock"
      ), "Ticket"),

However, the ticket created show no CustomerID.


But if i send ordinary value like "Skullz" as a CustomerUser, i will get an error..Invalid Parameter..

[skullz]

bump