Not able open to otrs home page cache delete problem

[dushyantmdave]

Hello,

I have a problem each time I am opening the otrs homepage.
I have run the following cronjob
*/2 * * * * /opt/otrs/bin/otrs.DeleteCache.pl >> /root/deletecache.log 2>&1
*/3 * * * * /opt/otrs/bin/otrs.LoaderCache.pl -o delete >> /root/loader.log 2>&1

there is some problem I have to run delete cache manually every time.
and whenever I am creating new ticket there is a same problem.

please help me.

[jojo]

as you did not provide your "problem" here, nobody would be able to help.

Please provide a more detailed error description.

In review on all of your questions you should consider buying some expert help

[dushyantmdave]

Hello Jojo,

Whenever I am creating new Ticket or merge Ticket , after that I have to run manually otrs.DeleteCache.pl

[jojo]

still you did not provide an error description. There is no need to run the cache deletion script on ticket creation