[SOLVED] Enable Post Screenshots

[mcollis]

I remember reading that from version 3.1 you had the ability to post screenshots in notes.

How do you enable this facility?
I have just upgraded our test system to 3.2.3 from 3.0.10 (path 3.0.10 > 3.1.1 > 3.2.3 on WIndows) and everything is working nicely.
However I cannot see how I can enable the ability to post screenshots into notes.

This would ne nice to enable as we often need the extra detail of a screenshot or two when fixing issues.

Thanks

[jojo]

just attach a file to the note via editor

[mcollis]

I've found out from further reading... It shoud be enabled, but it's a firefox feature.
http://blog.otrs.org/2012/02/06/pasting ... g-firefox/

I'll install FF on my test box and see how it goes with that.

[mcollis]

In order to use this feature you need to use FireFox.
This will allow you to paste a screenshot into a note etc whenever you want/need to.