HELP! ACL - Dynamic Field

[msnewjd]

Hello,

I've tried to work with ACL's

So, I created dynamic fields.



Then enabled these dynamic fields in FrontEnd :: CustomerTicketMessage, where the client generates the ticket from the "Customer Portal". This through the "sysconfig"



Finally, I show these fields on the form.



Now, I want to do with the ACL's is that when the customer chooses the queue type:
---TIPO A:
----------------TextField1
---TIPO B:
----------------TextField2


If select "TIPO A", only show me the "TextField1"
and
If select "TIPO B", only show me the "TextField2"


I tried to work with ACLS. However, I haven't been successful.



Thank You.

PD: Sorry for my English.

[bhcuong2008]

based on my current understanding, ACL can be used to control component's value, can't show/hide components. OTRS Inc. has an addon that can do this. However this addon is for service subscription, not for us.