Skins HostBase configuration for customer portal

[carlosgallego]

Hello guys,

I am using OTRS 3.2.2 on Ubuntu 12.04 Server running on Apache 2.

I need to configure OTRS to show one skin depending of the url visited by the client

example :
If the customer go to soporte.dominio.com/otrs/customer.pl shows soporte skin
If the customer go to mesadeservicios.dominio.com/otrs/customer.pl shows mesadeservicios skin

Both skins are created like specifications on OTRS Dev Manual.

I have already modify this fields on sysconfig

Loader::Customer::SelectedSkin::HostBased
soporte.dominio.com soporte
mesadeservicios.dominio.com mesadeservicios


Two VirtualHost are created on Apache config.

<VirtualHost *:80>
ServerName soporte.dominio.com
</VirtualHost>

<VirtualHost *:80>
ServerName mesadeservicios.dominio.com
</VirtualHost>

But does not work.

Can you help me? Additional configuration on the OTRS.

Thanks for your help. And excuse my english.


Carlos.

[carlosgallego]

Hi,

Anyone has idea, how works this functionaly???

Regards.