Nach Update auf 3.2.3 Fehlermeldungen

[flo1]

Hallo!

Habe ein Update auf 3.2.3 durchgeführt.
Jetzt sieht man in der Übersicht Support Assessment folgende Fehler:

Check existing framework tables.
gi_webservice_config_history[Table 'otrs.gi_webservice_config_history' doesn't exist] scheduler_task_list[Table 'otrs.scheduler_task_list' doesn't exist] gi_debugger_entry[Table 'otrs.gi_debugger_entry' doesn't exist] gi_debugger_entry_content[Table 'otrs.gi_debugger_entry_content' doesn't exist] gi_object_lock_state[Table 'otrs.gi_object_lock_state' doesn't exist] smime_signer_cert_relations[Table 'otrs.smime_signer_cert_relations' doesn't exist] dynamic_field_value[Table 'otrs.dynamic_field_value' doesn't exist] dynamic_field[Table 'otrs.dynamic_field' doesn't exist]

Vielen Dank für eventuelle Hilfestellungen.

[flo1]

beim ausführen des von cat script/DBUpdate-to-3.2.mysql.sql | mysql -p -f -u roo otrs erhalte ich folgende errors.

ERROR 1091 (42000) at line 7: Can't DROP 'group_read'; check that column/key exists
ERROR 1091 (42000) at line 11: Can't DROP 'group_write'; check that column/key exists
ERROR 1091 (42000) at line 15: Can't DROP 'other_read'; check that column/key exists
ERROR 1091 (42000) at line 19: Can't DROP 'other_write'; check that column/key exists
ERROR 1091 (42000) at line 20: Can't DROP 'ticket_answered'; check that column/key exists
ERROR 1091 (42000) at line 24: Can't DROP 'ticket_answered'; check that column/key exists
INFO: Foreign key constraint FK_article_flag_article_id_id does not exist, skipping.
INFO: Foreign key constraint FK_article_flag_article_id_id does not exist, skipping.
INFO: Foreign key constraint FK_article_flag_create_by_id does not exist, skipping.
INFO: Foreign key constraint FK_article_flag_create_by_id does not exist, skipping.
ERROR 1091 (42000) at line 37: Can't DROP 'article_flag_create_by'; check that column/key exists
ERROR 1091 (42000) at line 38: Can't DROP 'article_flag_article_id_article_key'; check that column/key exists
ERROR 1091 (42000) at line 45: Can't DROP 'group_id'; check that column/key exists
ERROR 1050 (42S01) at line 50: Table 'pm_process' already exists
ERROR 1050 (42S01) at line 67: Table 'pm_activity' already exists
ERROR 1050 (42S01) at line 82: Table 'pm_activity_dialog' already exists
ERROR 1050 (42S01) at line 97: Table 'pm_transition' already exists
ERROR 1050 (42S01) at line 112: Table 'pm_transition_action' already exists
ERROR 1050 (42S01) at line 127: Table 'pm_entity' already exists
ERROR 1050 (42S01) at line 134: Table 'pm_entity_sync' already exists
ERROR 1146 (42S02) at line 145: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 146: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 147: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 151: Table 'otrs.dynamic_field' doesn't exist
ERROR 1146 (42S02) at line 157: Table 'otrs.dynamic_field' doesn't exist

bitte um hilfe wie die fehlenden tables nachinstalliert werden können, danke.

[jojo]

von welcher version hast Du upgegradet?

[flo1]

Ich denke ich hab einiges übersprungen, da ich nur mehr den Link von 3.2.3 gefunden habe.
Letzte war 3.0.11-03

Danke für die Hilfe.

[jojo]

Dann hast DU die Updaschritte von 3.0 auf 3.1. übersprungen.

D.h.
- backup der 3.0 einspielen
- UPGRADE auf die 3.1 (gemäß UPGRADING Datei)
- UPGRADE auf die 3.2 (gemäß UPGRADING Datei)

[flo1]

wie kann das upgrade nachträglich nachgezogen werden?
zB wenn ich 3.0.12 einspielen will mit rpm -Uvh otrs-3.0.12-01.noarch.rpm erhalte ich folgende meldung: package otrs-3.2.3-01 (which is newer than otrs-3.0.12-01) is already in
das gleiche ist bei höheren versionen.

thx

[jojo]

Code: Select all

man rpm 

sollte helfen