Dynamic Fields content should vary as per different customer

[Harikumar]

Hi Team,

I am in the process of adding some Dynamic Fields.My requirement is such that ,when a particular customer create a ticket, a
new dropdown field should be there showing some types.To be more clear,if he is a car owner he should be able to select his own different car models.So the content in the dynamic dropdown should vary as per different customers.I am getting stuck in here to know how these settings can be made for different customers.Kindly help me in this regards.

Thanks in advance.

[jojo]

Have a look at the Ticket ACLs

[Harikumar]

Jojo,

Would be plz explain a little more detail. Ididnot understand what you meant by Ticket ACLs.How to give separate dynamic dropdown for separarte customers.

Thanks,
Hari

[jojo]

Read the Admin Manual, chapter ACL

(http://doc.otrs.org)