Fetch email from MS Exchange as POP/IMAP server

[chaitanyacda]

Greetings all,

We are migrating our servers to Exchange and our helpdesk system needs to fetch emails from MS Exchange Server 2010. Currently, everything is fine with gmail but I am having issues integrating OTRS with exchange. When running the otrs.PostMasterMailbox.pl from command line, I am getting the following errors:

I have tried to use

Code: Select all

<user>@<domain>

and

Code: Select all

<domain>\<user>

as user name. But both are failing while I am sure the password is correct and I can login using Web Access and Outlook.

Code: Select all

 Using the default of SSL_verify_mode of SSL_VERIFY_NONE for client
 is deprecated! Please set SSL_verify_mode to SSL_VERIFY_PEER
 together with SSL_ca_file|SSL_ca_path for verification.
 If you really don't want to verify the certificate and keep the
 connection open to Man-In-The-Middle attacks please set
 SSL_verify_mode explicitly to SSL_VERIFY_NONE in your application.
*******************************************************************
  at /opt/otrs/Kernel/cpan-lib/Mail/POP3Client.pm line 375
ERROR: OTRS-otrs.PostMasterMailbox.pl-10 Perl: 5.10.1 OS: linux Time: Fri Mar 29 13:44:16 2013

 Message: POP3S: Auth for user <user>/10.10.10.10 failed!

 Traceback (17065):
   Module: Kernel::System::MailAccount::POP3S::_Fetch (v1.15) Line: 154
   Module: Kernel::System::MailAccount::POP3S::Fetch (v1.15) Line: 106
   Module: Kernel::System::MailAccount::MailAccountFetch (v1.20) Line: 424
   Module: main::Fetch (v1.11) Line: 182
   Module: ./otrs.PostMasterMailbox.pl (v1.11) Line: 95

Any help here would be appreciated.

[KlausNehrer]

Normally <user> only, without domain.

[chaitanyacda]

POP3 service restarted. Issue resolved. Weird Microsoft.