(SOLVED) Character limit in subject of auto-responses

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bayerex
Znuny expert
Posts: 164
Joined: 03 Dec 2012, 00:30
Znuny Version: 3.2.7

(SOLVED) Character limit in subject of auto-responses

Post by bayerex »

Hi all,

how do I increase this limit?



Many thanks
Last edited by bayerex on 02 Apr 2013, 23:00, edited 1 time in total.
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31

Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
crythias
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Re: Character limit in subject of auto-responses

Post by crythias »

AutoResponses are in the AutoResponse subject. RE: <OTRS_CUSTOMER_SUBJECT[24]>
Agent Notifications are in Agent notifications .. You've got a follow up! (<OTRS_CUSTOMER_SUBJECT[24]>)
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bayerex
Znuny expert
Posts: 164
Joined: 03 Dec 2012, 00:30
Znuny Version: 3.2.7

Re: Character limit in subject of auto-responses

Post by bayerex »

ah of course, I should have known that one! Thanks a lot
Current Production Server (recently switched from Windows)
OTRS 3.2.7 on Ubuntu 12.04LTS 64bit
PHP 5.3.10-1ubuntu3.6
mysql Ver 14.14 Distrib 5.5.31

Previous Production Server:
Windows 2008
MySQL 5.1.51 Community Server
Strawberry Perl 5.12.3.0
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