[Solved] Enable Create Change button

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skullz
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[Solved] Enable Create Change button

Post by skullz »

Hi all..
How do i enable Create Change button in ticket overview/zoom??
please refer img as example..
Thanks in advance..

Image
Last edited by skullz on 10 Apr 2013, 17:39, edited 1 time in total.
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Re: [Help] Enable Create Change button

Post by jojo »

install ITSM Change module and be in the itsm-change group
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Re: [Help] Enable Create Change button

Post by skullz »

jojo wrote:install ITSM Change module and be in the itsm-change group
Thanks..
already do that..
but it still wont appear..

do its need some configuration in sysconfig??
thanks
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Re: [Help] Enable Create Change button

Post by jojo »

did you relogin?
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Re: [Help] Enable Create Change button

Post by reneeb »

By default this button is only available for tickets of type "RfC". You can configure the types in SysConfig (option "ITSMChange::AddChangeLinkTicketTypes").
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Re: [Help] Enable Create Change button

Post by skullz »

jojo wrote:did you relogin?
yes..
reneeb wrote:By default this button is only available for tickets of type "RfC". You can configure the types in SysConfig (option "ITSMChange::AddChangeLinkTicketTypes").
thanks..will try it tomorrow and post back the result.. :)

Yup..Thanks again..i successfully do this..
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