Is there any ACL to achieve it? And if yes, where can I find a similar one (ex. an ACL that has the same logic).
Thank u in advance
SLA mandatory for some services!
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irba
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SLA mandatory for some services!
Can SLA be mandatory for some services and non-mandatory for some others?
Is there any ACL to achieve it? And if yes, where can I find a similar one (ex. an ACL that has the same logic).
Thank u in advance
Is there any ACL to achieve it? And if yes, where can I find a similar one (ex. an ACL that has the same logic).
Thank u in advance
-
crythias
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Re: SLA mandatory for some services!
you can provide services that do not have sla, for instance? But this is generally an all or nothing thing.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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