In a ticket with service and SLA associated, even when replying email or external note the field "Update time" stills the same.
Example:
Update time: -379314 h 47 m 02/01/1970 19:00
This is bad config or bug? (using 3.2.2)
Ticket update time not updating
Moderator: crythias
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danielbathke
- Znuny newbie
- Posts: 7
- Joined: 11 Apr 2013, 18:44
- Znuny Version: 3.2.2