SMS Notification module

English! place to talk about development, programming and coding
Post Reply
tentacle
Znuny newbie
Posts: 20
Joined: 13 Apr 2013, 10:30
Znuny Version: 3.2.4
Real Name: Jaska

SMS Notification module

Post by tentacle »

Hi,

I've been looking SMS module for OTRS and found just one:

http://nor.fi/~jheusala/pub/SMSNotification.pm

As this module has been created several years ago and it doesn't work anymore.

Could anyone please help me out to get this running. What lines need modifications?

I haven't got too much perl experience so any help would be very welcome. Is there
examples on how run script if agent has notifications enabled?

I already have bash-script which will send SMS messages through our Multitech iSMS box.
OTRS is version 3.24 on Centos Linux.

Thanks!
tentacle
Znuny newbie
Posts: 20
Joined: 13 Apr 2013, 10:30
Znuny Version: 3.2.4
Real Name: Jaska

Re: SMS Notification module

Post by tentacle »

How do I check if agent has notifications enabled?

Can't find it on the manuals :(
tentacle
Znuny newbie
Posts: 20
Joined: 13 Apr 2013, 10:30
Znuny Version: 3.2.4
Real Name: Jaska

Re: SMS Notification module

Post by tentacle »

Hi,

Got SMS working for new tickets but how could you check if ticket gets followup?

Just point me to the right direction and I'll figure it out.

Thanks!
tentacle
Znuny newbie
Posts: 20
Joined: 13 Apr 2013, 10:30
Znuny Version: 3.2.4
Real Name: Jaska

Re: SMS Notification module

Post by tentacle »

Sorry for posting in Developers. I thought this would be suitable section.

You can delete this post.
skullz
Znuny superhero
Posts: 658
Joined: 24 Feb 2012, 03:58
Znuny Version: LTS and Features
Real Name: Mo Azfar
Location: Kuala Lumpur, MY
Contact:

Re: SMS Notification module

Post by skullz »

Hi tentacle..
can you advise me how do you do it??
im also looking to used sms based notification on otrs..

thanks.
My Github
OTRS CE/LTS Discord Channel
Cant Update Package Anymore ? Check This

Professional OTRS, Znuny & OTOBO services: efflux.de/en
Free and premium add-ons: English
harikrishnan
Znuny newbie
Posts: 2
Joined: 26 Apr 2013, 16:14
Znuny Version: 3.2.4
Real Name: Harikrishnan
Company: LM

Re: SMS Notification module

Post by harikrishnan »

Hi Tentacle,

Can you share how to configure SMS notification for new ticket creation.

Harikrishnan
reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:

Re: SMS Notification module

Post by reneeb »

Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
harikrishnan
Znuny newbie
Posts: 2
Joined: 26 Apr 2013, 16:14
Znuny Version: 3.2.4
Real Name: Harikrishnan
Company: LM

Re: SMS Notification module

Post by harikrishnan »

Hi Reneeb,

The application you have given for the version for 3.0.X . Could you help me to use for Version 3.2.X

Thanx in advance
Harikrishnan
Post Reply