Mistake with aapache on installation

[giulian]

hi

I download otrs 3.2.5 package for windows on webstie and i try to install it on two different computer with windows XP, but each time i have a bug with apache at the end of installation.

My appache server 2.2.22 don't start and i don t know why ? i think all other is good but in finaly without apache i can'tmake a try of OTRS

Someone can help me ?

Thanks

[jojo]

check if another application is already running on port 80

[crythias]

likely suspects: TeamViewer, Skype.

[KlausNehrer]

No eventlog entries?

[giulian]

event log on windows display this:

Code: Select all

Type de l'événement :	Erreur
Source de l'événement :	Application Error
Catégorie de l'événement :	(100)
ID de l'événement :	1004
Date :		16/04/2013
Heure :		09:16:19
Utilisateur :	N/A
Ordinateur :	xxx
Description :
Application défaillante httpd.exe, version 2.2.22.0, module défaillant unknown, version 0.0.0.0, adresse de défaillance 0x76d16051.

Pour plus d'informations, consultez le centre Aide et support à l'adresse http://go.microsoft.com/fwlink/events.asp.
Données :
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 68 74 74   ure  htt
0018: 70 64 2e 65 78 65 20 32   pd.exe 2
0020: 2e 32 2e 32 32 2e 30 20   .2.22.0 
0028: 69 6e 20 75 6e 6b 6e 6f   in unkno
0030: 77 6e 20 30 2e 30 2e 30   wn 0.0.0
0038: 2e 30 20 61 74 20 6f 66   .0 at of
0040: 66 73 65 74 20 37 36 64   fset 76d
0048: 31 36 30 35 31            16051   

i change apache port on the 2 files httpd.conf and i put it to 8080 but it s the same

[jojo]

check which ports are used on your system (like 80, 8080) and deinstall these software...

[giulian]

do you have software for check port i use commande prompt netstat and i don t see port 80 or 8080 in use

[jojo]

your windows admin should be able to give you the answer

[giulian]

it s me lol

[jojo]

http://lmgtfy.com/?q=windows+show+used+network+ports

[giulian]

Thanks i do it already and i don t see port 80 or 8080 in use in my windows XP.

i just to try and thirs computer with windos 7 and for moment all is ok my apache can be r unning

[crythias]

What version of windows are you running apache and failing?

That error message indicates some sort of crash in an unknown module, not necessarily open ports problem.

it *could* be trying to put 64bit on 32 bit, but other options might be applicable, too.