Ticket Text Export
Moderator: crythias
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Paulc
- Znuny newbie
- Posts: 20
- Joined: 01 Mar 2013, 17:50
- Znuny Version: 3.1.11-01
- Real Name: Paul Caswell
- Company: System Associates
Ticket Text Export
Hi. I would like csv export for searches to include the ticket text - i.e. the content of article 1. Is this possible please and if so how do I configure it?
OTRS version: 3.1.11. Operating System: Linux. Database type: MySQL.
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crythias
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- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
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Re: Ticket Text Export
It requires coding/development. and if it's several kb in size, how will that be of use?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Please edit your signature to include your OTRS version, Operating System, and database type.
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Paulc
- Znuny newbie
- Posts: 20
- Joined: 01 Mar 2013, 17:50
- Znuny Version: 3.1.11-01
- Real Name: Paul Caswell
- Company: System Associates
Re: Ticket Text Export
Its for reports and customer updates - so that they can see the detail of the issues they have raised.
OTRS version: 3.1.11. Operating System: Linux. Database type: MySQL.