not getting autopresponses

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satya111
Znuny newbie
Posts: 3
Joined: 21 Mar 2013, 11:28
Znuny Version: 14.56.27
Real Name: satya
Company: self

not getting autopresponses

Post by satya111 »

Hi ,


from otrs not getting auto responses with ticket number while ticket getting generate properly.

any kind of advice are welcome.
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reneeb
Znuny guru
Posts: 5018
Joined: 13 Mar 2011, 09:54
Znuny Version: 6.0.x
Real Name: Renée Bäcker
Company: Perl-Services.de
Contact:
Contact reneeb

Re: not getting autopresponses

Post by reneeb »

Did you enable auto reponses for that queue? Please check in admin area Auto Reply <-> Queue
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
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