Viewing closed Tickets forAdmin

[Harikumar]

Hi Team,

Is there any way to view the number of closed tickets ?Something like ,I want to know which all tickets were closed during April1st and April 3rd week .Kindly help me ?As an Admin,it is required to keep the list of open and closed tickets.

Thanks,
Hari

[jojo]

you can use OTRS search or the statistik for this

[Harikumar]

Hello Team,

In Statistics I can get closed tickets for last month.I want to get it for a particular week.I think it is possible to use SQl query via SQL box.but I dont know which table to use and which columns to look at?

Kindly help me and tell in details

Thanks
hari

[jojo]

you can also create for the last 7 days

[Harikumar]

Jojo,

Would you please tell me in detail .

Thankyou
Hari

[jojo]

just go through the statistic wizzard