(Solved) how to attach file to process ticket in AD1?

[pituca]

Hello guys,

how can I attach a file to process ticket in first Activity? I see after the request has been send you have available the regular buttons of the ticket but I dont see any dynamic field to do so in the AD.

Thanks in advance.

[jojo]

add a note to the first dialog

[pituca]

Hi jojo,

Sorry but could you please explain me how to do that? I open the Activity Dialog but cant see exactly how to do it.

Thank you.

[pituca]

Any additional help will be appreciate it.

[pituca]

Solved.

In the available field just drag and drop the "Article" field.

[jojo]

you nee to assign an article field to the activity dialog.

[pituca]

Thank you jojo...