(Solved) How to make a field mandatory in process ticket?

Moderator: crythias

Locked
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

(Solved) How to make a field mandatory in process ticket?

Post by pituca »

Hello everyone,

Could you please help me in how to make a field mandatory in process ticket? I know I need to use the "Display" option with value 2 however I don't know the proper syntax.

Thank you.
Last edited by pituca on 13 May 2013, 15:15, edited 1 time in total.
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
Top
wurzel
Znuny guru
Posts: 3274
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: How to make a field mandatory in process ticket?

Post by wurzel »

Hi,

once you add a dynamic field in an acitivity dialogue, you should get an popup with possibilites: show, mandatory or hide.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
Top
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: How to make a field mandatory in process ticket?

Post by pituca »

Thank you so much!
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
Top
Locked

Return to “Help”