Statistics: Online Agents per day

[Jill Meyer]

Hello all,
is there a way to create a stats which shows the number of logged in agents per day/week/month?
I would like to create an overview for management to show them how many people regularly log in as an agent.

Thanks,
Jill

[crythias]

I don't believe you'd be able to accomplish this retroactively as sessions delete when complete. There might be some way to change the code for "Delete" session to "archive" session to a different table or "create" to duplicate to a store-only table., but that's not something out of the box. Perhaps others might have a different idea. I think the double-create is probably a better idea, as, essentially, all it would take (after creating the storage schema) is duplicating the SQL code and changing the table in the second SQL instance in AuthSession.