Need help installing OTRS ITSM

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nunogouveia
Znuny newbie
Posts: 2
Joined: 14 May 2013, 17:38
Znuny Version: 3.2.6

Need help installing OTRS ITSM

Post by nunogouveia »

Hello everyone

I installed OTRS on Unbutu Server 12.0.4 -> The installation went well and i have followed the guide on the OTRS wiki site.
Now i wanted to install the package ITSM, so then i downloaded the ITSM-3.2.4.opm and tryied to install from the administration!

when i click the button to install an error message occur :
"
413 Request entity too large - POST_MAX=16384KB

Backend ERROR: OTRS-CGI-10 Perl: 5.14.2 OS: linux Time: Tue May 14 16:53:12 2013 Message: 413 Request entity too large - POST_MAX=16384KB RemoteAddress: 192.168.38.6 RequestURI: /otrs/index.pl Traceback (926): Module: Kernel::System::Web::InterfaceAgent::Run (OTRS 3.2.6) Line: 150 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

I don´t really know what to do.......
nunogouveia
Znuny newbie
Posts: 2
Joined: 14 May 2013, 17:38
Znuny Version: 3.2.6

Re: Need help installing OTRS ITSM

Post by nunogouveia »

Ok guys....i found it myself....on the administration settings i changed WebMax...Something to 3200000 ;)
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