Process ticket ACL or privleges

Moderator: crythias

Locked
pots
Znuny newbie
Posts: 5
Joined: 17 May 2013, 16:30
Znuny Version: 3.2.5
Real Name: POTS

Process ticket ACL or privleges

Post by pots »

nice forum!
we implemented two processes (P1 and P2) using process management module, but we want to set some permissions on that.
e.g. P1 should be visible only from group IT and P2 should be visible only from group HR, so how to achieve this? :)
thanks for your help
POTS
Top
pots
Znuny newbie
Posts: 5
Joined: 17 May 2013, 16:30
Znuny Version: 3.2.5
Real Name: POTS

Re: Process ticket ACL or privleges

Post by pots »

any idea about that issue? I'm struggling and can't proceed :(
thanks in advance.
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Process ticket ACL or privleges

Post by jojo »

use ACLs
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
pots
Znuny newbie
Posts: 5
Joined: 17 May 2013, 16:30
Znuny Version: 3.2.5
Real Name: POTS

Re: Process ticket ACL or privleges

Post by pots »

yes, as I described in the topic! but how?!
Top
Locked

Return to “Help”