Phone call outbound & "Undo & close window" link

Moderator: crythias

Locked
nyotrs
Znuny newbie
Posts: 17
Joined: 14 May 2013, 19:15
Znuny Version: 3.2.6

Phone call outbound & "Undo & close window" link

Post by nyotrs »

Hi,

I just noticed that if a ticket is unlocked and I click on "Phone call outbound", the system automatically locks the ticket which is good (and can be turned off in Frontend::Agent::Ticket::ViewPhoneOutbound). The question is can we get the pop-up page to show the "The ticket has been locked. Undo & close window" text & link like on other pop-up views such as "Priority", "Close", "Reply" and etc.?

Thanks!
OTRS 3.2.6
Locked