iis6 trouble

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joecopty
Znuny newbie
Posts: 22
Joined: 11 Jan 2013, 01:42
Znuny Version: 3.2.6
Real Name: Joseph Copty
Company: TMC

iis6 trouble

Post by joecopty »

Hi all I have been trying to get OTRS working on our staging server which has windows server 2003 and IIS6 on it.
So far I have had several bumps in the road but finally got it kind of working:
I am able to go to the login page, login, add ticket, chage sysconfig etv.
- I am unable to install packages and get the following error when trying to install it from the command line

Code: Select all

Missing braces on \o{} in regex; marked by <-- HERE in m/^C:\Inetpub\wwwroot\o <-- HERE trs\otrs/(.*)\.pm$/ at C:/Inetpub/wwwroot/otrs/otrs/Kernel/Language.pm line 150.
I have not changes Language.pm!

When i try to do it from the user interface i get
"CGI Error
The specified CGI application misbehaved by not returning a complete set of HTTP headers."
which is the same error i am getting when try to access the otrs is system from a different computer ( only works using localhost locally*)

Any ideas or recommendations?
Sydney, Australia
OTRS 3.3.6 on Windows Server 2003, IIS6 with MSSQL database
joecopty
Znuny newbie
Posts: 22
Joined: 11 Jan 2013, 01:42
Znuny Version: 3.2.6
Real Name: Joseph Copty
Company: TMC

Re: iis6 trouble

Post by joecopty »

Ok so I have fixed the problem.
The problem went away after fixing my slashes. I had them on the wrong way around I changed in the Kernel/Config.pm file from
$Self->{Home} = 'C:\Inetpub\wwwroot\otrs\otrs'; to
$Self->{Home} = 'C:/Inetpub/wwwroot/otrs/otrs';

I also changed the mapping from pointing to perl.exe "%s" %s to point to perlex30.dll

now it works like a charm.
Hope this post ends up helping someone...
Sydney, Australia
OTRS 3.3.6 on Windows Server 2003, IIS6 with MSSQL database
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