Problem installing in CentOS 5.9

[jstuardo]

Hello,

I tried to install the software in my Linux Centos 5.9 which already has Apache and MySQL running.

I have downloaded RPM, but after I used # yum install --nogpgcheck otrs-3.2.*.rpm, to install it, I got the following error:

Error: Missing Dependency: perl(Net::LDAP) is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
Error: Missing Dependency: httpd-mmn = 20051115 is needed by package mod_perl-2.0.4-6.el5.x86_64 (base)
Error: Missing Dependency: perl(BSD::Resource) is needed by package mod_perl-2.0.4-6.el5.x86_64 (base)
Error: Missing Dependency: perl(Date::Format) is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
Error: Missing Dependency: perl(IO::Socket::SSL) is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
Error: Missing Dependency: perl(Net::DNS) is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
Error: Missing Dependency: perl(DBI) is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
Error: Missing Dependency: perl(XML::Parser) is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
Error: Missing Dependency: httpd is needed by package otrs-3.2.7-01.noarch (/otrs-3.2.7-01.noarch)
You could try using --skip-broken to work around the problem
You could try running: package-cleanup --problems
package-cleanup --dupes
rpm -Va --nofiles --nodigest

When i used --skip-broken option, these other errors appeared:

Packages skipped because of dependency problems:
mod_perl-2.0.4-6.el5.x86_64 from base
otrs-3.2.7-01.noarch from /otrs-3.2.7-01.noarch

and finally, software could not be installed.

Any help will be greatly appreciated
Thanks

Jaime

[hiteshrajput08]

Hi,

Please try below given steps

#yum install perl-core perl-URI mod_perl procmail perl-libwww-perl perl-Net-DNS perl-IO-Socket-SSL perl-XML-Parser perl-Crypt-SSLeay perl-Net-LDAP perl-Date-Format perl-Net-LDAP perl-Date-Format 'perl(Net::LDAP)' 'perl(Date::Format)'

#yum install --nogpgcheck otrs-3.2.*.rpm

update me if you are facing issue ...

-Hitesh Rajput