I have hard time to configure the new ticket for customer. But the "TO:" field has no item to be selected. when I try to edit the CustomerPanelOwnSelection I cannot understand what value I'm going to put, if is it new name of Queue or the Number of Queue alphabetically.

This is the scrn shot of Frontend::Customer::Ticket::ViewNew and the Customer Interface
Any help and suggestion will do.
Thank you,
Vince