Hi,
I was wondering why the package manager took minutes to work probably. Installing or updating a package takes about 5 minutes in total. It seems to be a problem with the package verification and proxy usage. We have set up the proxy for the package manager (which is working and we can install/upgrade from the online package repositories), and the Web Frontend (RSS Feeds, etc.). Investigating the issue with the long timeouts, I found strange lines in the apache error log, indicating that the package verification is not working via proxy - connections to pav.otrs.com are not working. From the linux command line, wget and w3m are working to that url. Proxy settings are also set in the environment variables proxy_http etc.
Any clue what might be the issue with the package verification?
Regards,
Rouven
Package verification and proxy usage
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reneeb
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Re: Package verification and proxy usage
That url is a https one. So you have to set https_proxy...
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rouven
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Re: Package verification and proxy usage
Hi,
the environment variable is set for http, https and ftp. Within OTRS i see only Package::Proxy and WebUserAgent::Proxy which are set to the same proxy server. So how to set https_proxy within OTRS?
Rgds,
Rouven
the environment variable is set for http, https and ftp. Within OTRS i see only Package::Proxy and WebUserAgent::Proxy which are set to the same proxy server. So how to set https_proxy within OTRS?
Rgds,
Rouven