Hi, I Upgrade the OTRS 2.4 to 3.0 .It went successfull but the options are not visible in Agent Preference.If I delete the ZZZAuto.pm file then options are visible but then custom changes in OTRS 2.4 dont work in 3.4
Can any one suggest me what is the reason for that.
Agent Preference options are not visible
Agent Preference options are not visible
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Re: Agent Preference options are not visible
ok I solve this problem
I just comment the following line in ZZZAuto.pm
#$Self->{'PreferencesView'} = [
# 'Frontend',
# 'Other Options',
# 'Mail Management'
#];
cheers!
jj99

I just comment the following line in ZZZAuto.pm
#$Self->{'PreferencesView'} = [
# 'Frontend',
# 'Other Options',
# 'Mail Management'
#];
cheers!
jj99